Main information

Responsible processing of our customers’ data is of the utmost importance for Lyrican+.
The law 2016/679/EU relating to the General Data Protection Regulation (GDPR) implies that data is collected, stored, and used in accordance with said law.
Any use outside the framework of the GDPR can only be carried out upon obtaining your consent in advance.
However, this does not affect the right to data processing in connection with the execution of a contract.


What data do we collect?

Contact and request information: once an active contact has been established between us (e.g.: by email or from our contact form), data and information (name, address, company name, questions, telephone number , email address and content of the request) are processed.
Registration data: If you sign up to receive our newsletter, we save the registration data (name, company name, address, email address, phone number).


For what purposes are your data processed by Lyrican+?

Lyrican+ collects, stores and uses your personal data to allow you to access special information, to contact you within the framework of our commercial relationship and to improve the services of Lyrican+ and the website, in accordance with article 6 of the GDPR .
For example, this can be for advertising purposes for:

  • Sending marketing and product information in relation to goods and services from Lyrican+‘s product lines (by email, fax, social media messaging services),
  • Satisfaction surveys on services, products and/or advice,
  • Needs analysis,
  • Invitations to events, training opportunities,
  • Recalls if you have products that require follow-up,
  • As part of local customs and traditions, such as sending Christmas cards or greeting cards

According to Article 6 (1) (a) of the GDPR, we cannot make these contacts without obtaining your consent. You can revoke this consent at any time, in part or in whole, by contacting Lyrican+.


How long do we keep your data?

We keep your data for as long as necessary to meet our obligations to users. However, due to our retention obligations, we keep your personal data in connection with orders and reservations for a minimum of three years after the execution of a contract.
If you have subscribed to our newsletters or are contacted for marketing purposes and you are not one of our clients, we keep your data until your consent is revoked and for a maximum period of three years following your last contact.


How does Lyrican+ protect your data?

We take the necessary technical and organizational security measures under Article 32 of the GDPR to protect your personal data from unintentional or unlawful deletions, modifications, damage or loss, as well as unauthorized disclosure or access. In addition, we and our employees are committed to data privacy compliance. However, it is not possible to guarantee 100% secure transmission of data over the internet or other networks. Therefore, while we make every effort to protect information transmitted on or through our site, we cannot guarantee the security of any information that you transmit on or through our website and you do so at your own risk.



Our website may contain links to other websites or allow other websites to send these links to you. A link to a third party’s website does not mean that we endorse it or are affiliated with it. We have no control over third party websites. When you access third party websites or content, this is done at your own risk. You should always read the privacy policy of a third party website before providing information to the website.


Legal compliance and law enforcement

We cooperate with government and law enforcement officials, as well as private third parties, to enforce and comply with the law. We may disclose your personal data or other information about you to government or law enforcement officials or private third parties if, at our sole discretion, we believe it is necessary or appropriate in the context of legal requests, for safety, property, or rights protection of our company or of a third party, to avoid or stop illegal, immoral or illegal activities, to comply with the law.


Terms of exercise of your rights

In accordance with the regulations applicable to personal data, you have the right to access, rectify, oppose, limit the processing, erasure, and portability of your personal data (article 15 of the GDPR).
In addition, you have a right to rectify inaccurate data and a right to erasure, in accordance with Articles 16 and 17 of the GDPR. In addition, you have a right to restriction of processing (Article 18 of the GDPR) and a right to data portability (Article 20 of the GDPR). You can also revoke your consent to processing personal data in the future if the processing requires your consent. If you no longer wish to receive our newsletter or our advertising emails, please click on the « unsubscribe » link which can be found in all Lyrican+ emails.

You can also revoke this by sending an email to: